Refund Policy
60-day money-back guarantee. No phone call. No questions. No restocking fee.
If Sole Reset doesn't change your mornings within 60 days of delivery, email us at support@bloomazure.com and we will refund your full order, including original shipping. You do not need to return the unused patches.
What's covered
- One-time purchases of any Sole Reset variant (1 Pack, 3 Packs, or 6 Packs).
- The first shipment of any subscription order.
- Original shipping costs paid at checkout.
How to request a refund
- Email support@bloomazure.com with your order number.
- Tell us briefly what didn't work. We read every reply (it makes the product better).
- We process the refund within 5-7 business days. Funds typically appear in your account within an additional 3-5 business days depending on your bank.
Subscription rebill refunds
If a subscription rebill ships before you cancel, you have 30 days from the rebill ship date to request a full refund on that shipment. Same email, same process. Cancel future shipments anytime in one click from your account.
What's not covered
- Refund requests received more than 60 days after the original order's delivery date (or more than 30 days after a subscription rebill).
- Orders that have been resold, transferred, or purchased outside bloomazure.com.
Damaged or wrong items
If your order arrives damaged, opened, or contains the wrong product, email support@bloomazure.com with a photo within 14 days of delivery. We replace these orders at no charge with no need to return.
Last updated: April 2026.